Trace successfully delivered a nationwide upgrade project across 206 Waitrose stores throughout the UK and Channel Islands, modernising existing communication infrastructure and improving network performance.
The project involved upgrading legacy analogue telephone systems to a digital solution, ensuring continued reliability while future-proofing store communications. Analogue Telephone Adapters (ATAs) were installed to enable existing handsets to operate over the new digital network, eliminating the need for costly equipment replacement.
In addition, Trace completed the installation of new structured cabling and enhanced in-store connectivity through upgrades to existing Wi-Fi access points, supporting improved operational efficiency and connectivity across all locations.
